Question 1

What is Herufi?

Accepted Answer

Herufi is an all-in-one business management platform built for wholesalers, retailers, and multi-shop businesses in Tanzania and Africa. It combines Point of Sale (POS), inventory management, AI-powered insights, employee management, analytics, financial tracking, and customer loyalty into a single mobile-first application.

Question 2

Does Herufi support Swahili?

Accepted Answer

Yes. Herufi fully supports both English and Swahili (Kiswahili). You can switch languages at any time from the app settings or the language toggle on any page.

Question 3

How much does Herufi cost?

Accepted Answer

Herufi offers a free Starter plan (1 shop, 100 products, 2 cashiers) and a Business plan at TZS 25,000 per month (5 shops, unlimited products, all employees, full analytics and AI insights). Enterprise pricing is available for larger businesses.

Question 4

Can I manage multiple shops with Herufi?

Accepted Answer

Yes. Herufi supports multi-shop management. A single owner account can create and manage multiple shops, switch between branches, compare performance, and assign employees to different locations.

Question 5

Does Herufi work offline?

Accepted Answer

Herufi is a Progressive Web App (PWA) with offline support. The POS can process sales without an internet connection, and data syncs automatically when connectivity is restored.

Question 6

What currencies does Herufi support?

Accepted Answer

Herufi defaults to Tanzanian Shillings (TZS) and is optimised for the East African market. Currency settings are configurable per shop.

Question 7

How does the AI assistant in Herufi work?

Accepted Answer

Herufi AI is powered by Google Gemini and runs entirely on the server. For shop owners, it analyses your live business data — sales trends, low stock, expiring products, revenue changes — and gives actionable recommendations in English or Swahili. For customers, it acts as a shopping assistant that knows your purchase history and available inventory.

Question 8

Is Herufi available on Android?

Accepted Answer

Herufi is a mobile-first Progressive Web App (PWA) that works on any browser and can be installed on Android and iOS devices. It is optimised for Android-first use.

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