Question 1

What is Herufi?

Accepted Answer

Herufi is a verified-seller marketplace for agricultural products, farm tools, and raw materials in Tanzania and Africa. Sellers register their business, pass a verification review, and then list products for buyers — with built-in Point of Sale (POS), inventory management, AI-powered insights, employee management, analytics, financial tracking, and customer loyalty in a single mobile-first application.

Question 2

Does Herufi support Swahili?

Accepted Answer

Yes. Herufi fully supports both English and Swahili (Kiswahili). You can switch languages at any time from the app settings or the language toggle on any page.

Question 3

How much does it cost to sell on Herufi?

Accepted Answer

Registering as a seller and listing products on Herufi is free — there are no subscription tiers or plan limits. Every seller goes through a verification review before their shop appears on the marketplace.

Question 4

How does seller verification work on Herufi?

Accepted Answer

After registering, the Herufi team reviews each seller's business details before their shop and products go live on the marketplace. This protects buyers by ensuring every listed seller is a real, verified business.

Question 5

Can I manage multiple shops with Herufi?

Accepted Answer

Yes. Herufi supports multi-depot management. A single owner account can create and manage multiple agro-dealer shops or depots, switch between branches, compare performance, and assign employees to different locations.

Question 6

Does Herufi work offline?

Accepted Answer

Herufi is a Progressive Web App (PWA) with offline support. The POS can process sales without an internet connection, and data syncs automatically when connectivity is restored.

Question 7

What currencies does Herufi support?

Accepted Answer

Herufi defaults to Tanzanian Shillings (TZS) and is optimised for the East African market. Currency settings are configurable per shop.

Question 8

How does the AI assistant in Herufi work?

Accepted Answer

Herufi AI is powered by Google Gemini and runs entirely on the server. For shop owners, it analyses your live business data — sales trends, low stock, expiring products, revenue changes — and gives actionable recommendations in English or Swahili. For customers, it acts as a shopping assistant that knows your purchase history and available inventory.

Question 9

Is Herufi available on Android?

Accepted Answer

Herufi is a mobile-first Progressive Web App (PWA) that works on any browser and can be installed on Android and iOS devices. It is optimised for Android-first use.

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